Business First
Key Services
Learn more about our research and intelligence services for:
Customer
Research (CX)
Employee
Research (EX)
Member
Research (MX)
Net Promoter Score ® (NPS®)
New Product or
Service Research
Brand & Communications
Market
Segmentation
Supply
Chain / Channel
Market / Industry Analysis
Mystery
Shopping
Customer
Research (CX)
Employee
Research (EX)
Member
Research (MX)
Net Promoter Score ® (NPS®)
New Product or
Service Research
Brand & Communications
Market
Segmentation
Supply
Chain/Channel
Market/Industry Analysis
Mystery
Shopping
Why Choose Us
The Market Intelligence Co. stands out from other market research companies by offering a tailored, ad-hoc approach to market intelligence and research. Our expertise extends well beyond surveys, delivering a comprehensive, nuanced understanding of markets, marketing and stakeholders through a range of methodologies.
We are passionate about achieving the best possible outcomes for our clients, enabling them to make informed, strategic decisions.
Specialist Focus
Our core expertise is in B2B and industrial market and marketing research, allowing us to deliver insights tailored specifically to complex industry landscapes.
Diverse Methodologies
We offer more than surveys; our services include comprehensive market intelligence through desktop (secondary) research, primary research, and mystery shopping, ensuring a well-rounded approach.
Industry Expertise
With deep knowledge across various sectors, to develop appropriate methodologies and provide valuable insights suited to specific challenges and industries.
Customised Research
Every project we undertake is designed to meet the specific needs of our clients, ensuring that the research is both relevant and impactful.
National & International Reach
Our team of professional long standing senior interviewers are based and operate across all states of Australia and in New Zealand. In other countries we work with industry accredited partners based in every continent. This enables us to provide high-quality outputs with a local understanding and reach.
What Our Clients Are Saying
“Overall support, guidance and attention to detail.”
“We value the honest feedback your company provides to BlueScope Steel, the way you challenge us to improve, and appreciate you personally going beyond the call of duty whenever needed. We also realise that you have put in extra effort and work relative to the envisaged scope.”
“Knowledgeable team who are always accommodating of tight timelines.”
“Timeliness, persistence, regular updates, very proactive, great reporting presentation. Great customer service.”
“Responsive to requests/questions, detailed analysis and poignant insights that are actionable for improvement.”
“TMIC communicate well, act with Integrity and go the extra mile. They get great outcomes, even when it is hard. They go beyond the spec to deliver additional value.”
“There is something special about the TMIC process. They really care about our results, they share in the excitement of positive results and point out the areas of improvement but they have a way of instilling a vision on the areas of improvement. TMIC does not just turn up and run a survey, they form a partnership with you and educate you on how to be better in the service area.”
“Responsiveness and communication are always outstanding. Arne is accommodating and flexible in his approach. Arne and Angela are willing to suggest improvements to the questionnaire and reporting of results to ensure the survey provides actionable insights for our property teams.”
